Matthew is a Microsoft Certified Professional and Technical Director of Systemology. Matthew has spent 30 years in the IT Service Management space in Engineering, Management and Executive positions. He built and ran the largest BMC Remedy practice in the Asia Pacific region working with some of the largest companies implementing ITSM tool and process. Matthew brings a blend of Business & Management objectives with a deep understanding and technical knowledge of all the required components to implement successful ITSM, ITIL & MOF Solutions. Matthew works directly with his customers and also contracts through Microsoft Consulting Services as one of the countries most experienced in SCSM to implement and integrate the System Center suite to deliver Business outcomes.
With the recent release of SCSM 2016 offering a higher performance and more stable data engine, all 2012 sites should plan to migrate sooner rather than later. We will explore the options available to you when considering and planning a migration, examine potential issues and help you ensure a successful result. We will also review […]